Decree of the Committee for Tariffs and Prices of the Moscow Region dated 13.12.2014 No. 149-R “On setting tariffs for hot water for 2015” approved a two-component tariff for hot water on the basis of Decree of the Russian Federation dated May 13, 2013 No. 406 “On state regulation of tariffs in in the field of water supply and sanitation. The procedure for calculating and paying utility bills is defined in the Rules for the provision of utility services, approved by a government decree Russian Federation No. 354. Accordingly, the procedure for calculating payment for hot water has been changed. Now the fee for 1 cubic meter of hot water consists of two components:

The first- payment for 1 cubic meter cold water.

Second- payment for thermal energy, which was spent on heating 1 cubic meter of cold water.

The component for cold water is the volume of cold water (CWS) for the needs of hot water supply. In the presence of individual metering devices (meters), this component is determined - according to the readings of the hot water metering device (DHW), in the absence of an individual metering device - according to the standard, i.e. 3.5 cubic meters per 1 person. per month.

From January 01, 2015, residents of apartment buildings in the city of Lyubertsy, which are equipped with common house metering devices, are charged for hot water at a two-component tariff: a cold water component for DHW and a thermal energy component for DHW.

Payment for hot water for residents of the house should also be made at a two-component tariff. The house is equipped with common house DHW meters. Payment for hot water from 07/01/2015 should be charged at the current two-component tariff: the cold water component for hot water supply (at the rate of 33.28 rubles / m3) and the thermal energy component (TE) for hot water supply at the rate of 2141.46 rubles ./Gcal.

In receipts for payment for housing and communal services from July 01, 2015, “Hot water supply” is indicated in two lines:

Cold water for hot water - the volume of cold water (HWS) for the needs of hot water supply;

TE for DHW - thermal energy spent on heating 1 cubic meter of cold water.

Indications of a common house metering device - the amount of hot water for the current month and the amount of thermal energy consumed in the current month for circulation and heating of the specified amount of water are given on reverse side receipts, for example:

1089.079 cu. m. - FV for hot water supply ( physical water for hot water supply);

110.732 Gcal. - TE for GVS (thermal energy for hot water supply).

The actual amount of heat energy spent on heating 1 cubic meter of cold water for a house is determined based on the total amount of heat energy to the total amount of hot water for the current month, which is:

= FC for DHW / FI for DHW = 110.732 Gcal. / 1089.079 cu. m. = 0.1017 Gcal / m3

then, the actual cost of thermal energy spent on heating 1 cubic meter of water in the current month will be:

0.1017 Gcal/cu.m x RUB 2141.46 for 1 Gcal. = 217.79 rubles.

Please note that the amount of heat energy spent on heating 1 cubic meter of cold water in each billing month may differ, because is a calculated value and depends on the amount (volume) of hot water consumed by the house in the current month and the amount of thermal energy spent on circulation and heating of this volume. Monthly, these readings are taken from the general house heat energy meter and transferred to the heat supply organization and are simultaneously recorded on the back of the receipt for each current month.

15.12.2014

The Department of Housing and Public Utilities of the city of Moscow has released a brochure "How to understand the ENP".

Every month, Muscovites take out a Single Payment Document (EPD) from the mailbox - a receipt for paying utility bills. The document contains all the information about housing and communal services: tariffs, consumption volumes, charges, etc. It can be difficult to understand it, and Muscovites often ask questions about what this or that column means.

What information does the ENP contain?:

1 . Full name - last name, first name, patronymic of the owner / responsible tenant.
2 . The address of the dwelling at which payments for housing and communal services were made.
3 . Barcode. Graphic representation of 28 digital characters. Required to pay for the EPD through electronic terminals.
4 . The month for which the ENP was formed.
5 . Payer's personal code. It is he who must be indicated when paying for housing and communal services at terminals, ATMs and via the Internet.
6 . Information about the managing organization: name, address, contact details.
7 . Information about the residential premises: type of ownership (own or state (municipal), total and residential area, number of registered (private categories of the population are indicated separately), the date of creation of this UPD and the date of the last payment for housing and communal services.
8 . Types of services for which accruals are made.
Abbreviations used:
Cold water/DHW– cold/hot water supply
Water outlet– Water disposal (sewerage)
CPU- residential metering device
DPU- general metering device
Creation and rem.zh.p.– maintenance and repair of residential premises within the social norm
Creation and repair.- maintenance and repair of residential premises (surplus area)
Maintenance and repair of the second.vein.- maintenance and repair of residential premises (for owners who have a second home or who are not registered in the apartment)
Heating prim.pl.- heating of the main area
Fear.– voluntary insurance
9 . Volumes of consumption of housing and communal services. Each service uses its own units of measurement: water supply and wastewater cubic meters. ( cubic meter), maintenance and repair, social rent of housing - sq. m. (square meters), heating - Gcal (gigacalories), gas is charged based on the number of registered.
10 . Current tariffs per unit of service.
11 . The amount of accruals for services (the product of column 9 by column 10.).
12 . Information about the amount of benefits for certain types housing and communal services.
13 . Information about recalculation. For example, recalculation for temporary absence and recalculation for services of inadequate quality.
14 . Charges payable for the service, taking into account benefits and recalculation.

That is why the Department of Housing and Public Utilities of the city of Moscow issued a brochure "How to understand the Single Payment Document", where in plain language talks about what information is contained in the payment document, about the procedure and methodology for calculating each utility service, and much more useful information required to "read" the payment document.

The brochure will help you figure out how to correctly apply limit indices, who is entitled to social support measures for housing and communal services, and what threatens persistent non-payers for housing and communal services debts.

What is EPD

A single payment document is a kind of "visiting" card of the city's system of settlements and charges for housing and communal services.

A single payment document is formed every month by specialists of the Multifunctional Centers for the Provision of Public Services of the City of Moscow (MFC) or state-owned public institutions "Engineering Services" of the districts (GKU IS) and delivered to residents before the 15th. On average, employees of the city settlement and accrual system generate about 4 million (!) payment documents per month.

When creating a payment document, a huge database is used: addresses and names of owners and tenants of residential and non-residential premises, a list of services and their suppliers, information on social support measures, etc. All this array of information is processed computer program ACS EIRC. Several thousand specialists take part in the creation of the ENP. And all to ensure that the payment document is in your mailbox.

Controlling the delivery of the EPD together with the residents

The city has a well-established system for monitoring the delivery time of the payment document. If the payment document is delivered later than the 15th day of the month, inform the EPD delivery quality control service about it.

To leave a message about the untimely delivery of the payment document, you must fill out a form on the website of the GKU "Center for Coordination of the GU IS" www.is.mos.ru.

ATTENTION

Some residents and managing organizations have decided to make calculations and charges for housing and communal services on their own. Their payment documents for housing and communal services may differ from the Unified payment document. The information provided in the brochure and later in the article relates exclusively to the ENP.

What do we pay for

The services specified in the payment document can conditionally be divided into several parts. Housing Services, these include the service "Hire" (payment for housing for its tenant), and the service "Maintenance and repair of housing". Utilities: hot and cold water supply, water disposal (sewage), heating, gas supply. In some areas of the capital, electricity is also included in the ENP. But in most cases, this utility service is paid on a separate receipt. Other services are also included in the payment document: locking device, radio, antenna.

Rates, prices and tariffs for housing and communal services are set by the Government of Moscow. Thus, the tariffs for housing and communal services for 2014 were approved by the Decree of the Government of Moscow dated November 26, 2013 No. 748-PP.

The cost of services belonging to the “other” category is determined by a civil law contract and is not regulated by the Moscow Government. Let's take a look at all the services in order.

Housing Services

If the family uses housing on a rental basis, it pays for the rent, as well as the maintenance and repair of the dwelling. The rental fee is calculated based on the area of ​​the dwelling and the rate established by the Moscow Government for a specific type of tenancy - social, commercial or rental of residential premises in non-subsidized houses.

Homeowners pay for the service "Maintenance and repair of residential premises".

The cost of the service "Maintenance and repair of residential premises" includes a management fee apartment building(MKD), maintenance and current repair of common property, works stipulated by the MKD management agreement.

The amount of payment for the maintenance and repair of residential premises in the MKD is determined at the general meeting of the owners of the premises in the house. If the owners have not made a decision on the amount of payment for the maintenance and repair of the dwelling, the calculation is made at prices approved by the Moscow Government.

The Moscow government approves two types of prices for the maintenance and repair of residential premises:
- per area within the established norms(given below), given price is subsidized by the Government of Moscow and now for most Muscovites is 17.84 rubles. for 1 sq. m.,
- for an area exceeding the established norms. This is the actual cost of services and works on maintenance and current repairs, now for most Muscovites it is 24.53 rub. per 1 sq.m.

The price per area within the established norms is applied to registered residents with a single dwelling. In the ENP, this service is referred to as “sod. rem. zh.p. ".

The difference between the total area of ​​the dwelling and the area within the established norm of the area (in the ENP it is indicated as “created and rem. izl. Zh.p.”) is paid at the price for the area established in excess of the norm. For owners who are not registered in the dwelling or who have a second dwelling, accrual is made at rates for the area established in excess of the norms for the entire dwelling (in the EPD it is indicated “created and repaired second residential.”).

The following rules apply to the calculation of fees for the maintenance and repair of residential premises. For a citizen living alone - 40 sq. m. total area living quarters, for a family of two, 56 sq. m., for a family of three or more people, 25 sq.m. the total area of ​​the dwelling for each family member.

For example, in an apartment of 60.3 sq. m. registered 2 people. The established norm for a family of two is 56 sq. m. This means that the area within the established norms will be calculated at a price within the established norm, and the excess area - 4.3 square meters. m - at a price per area in excess of the norms.

Utilities: water supply

Payment for water supply can be charged according to the readings of apartment metering devices, according to the readings of a house metering device, or according to standards.

If you are paying for a water supply service using an apartment metering device (KPU), then the following abbreviations are used in the EPD: “HVS KPU”, “DHW KPU”, “Vodootv. KPU "- cold and hot water supply according to the indications of an apartment water meter, water disposal (sewerage) according to the indications of the KPU (the sum of indications of cold and hot water supply).

The cost of water is calculated based on the volume according to the readings of the apartment meter (KPU), multiplied by the tariff.

The payment document indicates the water consumption in the billing month according to the readings of the apartment meter. But if the KPU readings were not transmitted on time, they will be calculated based on the average monthly consumption for the previous 6 months.

If you are paying for a house metering device (DPU), the abbreviations are indicated in the payment document: “HVS DPU”, “DHW DPU” and “Vodootv. DPU "- cold and hot water supply, water disposal according to the readings of the house water meter.

Calculation of accruals for cold and hot water for apartments where KPU is not installed is carried out in accordance with the Decree of the Government of Moscow dated February 10, 2004 No. 77-PP.

From the volume of water consumption, according to the readings of the house meter, the volumes of consumption for all apartment devices, the volume of consumption for non-residential premises (if the house has, for example, shops, a hairdresser, etc.), are deducted, as well as general house expenses are deducted, which are determined according to the readings a metering device installed at the place where water is drawn for general house needs. If there is no such device, then the general house expenses are accepted no more than 5 percent of the volume of consumption for the general house device. The resulting balance is distributed among apartments without a CCP in proportion to the number of citizens living in them. At the same time, the resulting volume of consumption per person should not exceed two standards for the consumption of utilities.

If there is neither apartment nor house metering devices, charges are made according to consumption standards: 6.935 cubic meters. m. of cold water per person per month, 4.745 cu. m. of hot water per person per month, water disposal 11.68 cubic meters per person per month.

Heating and gas supply

The payment for heating a residential building in Moscow, in accordance with the Decree of the Government of Moscow dated September 10, 2014 No. 468-PP, is charged based on the average monthly indicator of heat energy consumption. To calculate it, the amount of heat consumed in the previous year is taken and divided by 12 months. Then the average monthly volume consumed by the entire house is divided by the total area of ​​​​the house - this is how the amount of heat that was required for heating is determined 1 square meter house area. The result obtained is multiplied by the total area of ​​​​the apartment and by the tariff.

At the beginning of each year, the managing organization reconciles the volumes billed to the population for payment and the volumes of thermal energy actually spent in the current year. Based on the reconciliation results, the payment is adjusted, which is usually indicated in the payment document in the “recalculation” column. It can be done both in the direction of increase and in the direction of its decrease.

In the absence of metering devices, charges are made according to consumption standards: 0.016 Gcal per 1 sq. km. m. of the total area of ​​housing.

Payment for gas supply is calculated according to the tariff for each consumer living in the apartment.

Limit indices

The marginal index of change in the amount of payment of citizens for public services - universal tool control over accruals for hot and cold water supply, sewerage, heating, gas. Changing the amount of the fee above the limit index is unacceptable and should entail an immediate response from the authorities executive power to remedy such a situation.

In the capital, the limit index was approved by the Decree of the Mayor of Moscow dated June 30, 2014 No. 542-RM and from November 1 to December 31, 2014 is 6.5 percent. At the same time, the maximum allowable deviation from the value of the limit index for a particular dwelling is 3.2 percent.

Also, in the form of formulas, the Moscow Government approved limit indices for changes in the amount of payments made by citizens for utility services for 2015-2018.

Marginal Index = Consumer Price Index x Coefficient + 3.5%.

In this formula, the Consumer Price Index is calculated based on the forecast of the socio-economic development of the Russian Federation for the year preceding the year for which the change indices are calculated (based on the results of 9 months). Reducing or increasing coefficient for the corresponding year of the long-term period, determined taking into account the forecast of Russia's socio-economic development for this year.

How to apply limit indexes?

To determine if the increase in utility bills exceeds the marginal index, the charges for the two periods must be compared. The fee for any month of the current year must be divided by the fee for December of the previous year. The resulting value must not exceed the limit index. True, for the first long-term period (from July 1 to December 2014), the selected month must be compared with June 2014.

If the change in the amount of the fee exceeds the size of the established limit index, it is necessary to seek clarification from the MFC / GKU IS of the district, the managing organization. And if it was not possible to find out the objective reasons for exceeding the limit index of utility bills, it is worth contacting the State Housing Inspectorate of the City of Moscow and the city's executive authorities.

Limit indices cannot be applied in the following cases.

1. In relation to one public service.

Limit indices apply to the total payment for all utilities provided to a citizen. Those. it is incorrect to say that the growth of tariffs for some particular utility service has exceeded the marginal index.

2. To the total amount in the ENP.

Limit indices apply only to utilities (hot and cold water supply, sewerage, heating, gas). And in the ENP, in addition to them, accruals for housing and other services are included.

3. To utilities, if the volume of their consumption changes.

In Moscow, the majority of the population pays for utilities based on the readings of apartment or common house metering devices. Accordingly, the volume of consumption, as a rule, is not the same every month, so the payment amount varies from month to month.

In addition, the volume of public services provided is affected by an increase in the number of citizens living or registered in residential premises. Some services are charged for each resident or registered: gas, and in the absence of individual water meters, cold and hot water supply, sanitation.

4. If your eligibility has changed.

The amount of payment depends on whether the citizen has benefits for paying utility bills. When accruing payments, the amount of payment for a specific service is reduced by the amount of benefits provided to him for its payment. In case of loss of the right to a benefit or a change in its size, the payment of a citizen may also change upwards and its growth will exceed the approved index.

For the convenience and simplicity of checking whether the increase in utility bills corresponds to the limit indices, the Government of the Russian Federation has developed an information tool that allows you to make the necessary calculation online.

Currently, this information tool is posted on the websites of the executive authorities of the city of Moscow.

Who is eligible for benefits?

The Moscow government provides citizens effective system social support in the housing sector. AT this moment in the capital, more than 50 categories of citizens are entitled to benefits, which is much more than provided by federal law.

Benefits are provided in the form of discounts for no more than one apartment (residential premises) based on rates, prices and tariffs established by the Moscow Government. If the consumer is entitled to social support measures for paying for housing and communal services on two or more grounds, benefits are accrued on one of them.

A new column has appeared in utility bills - hot water supply. It caused bewilderment among users, because not everyone understands what it is and why it is necessary to make payments on this line. There are also apartment owners who cross out the column. This entails the accumulation of debt, penalties, fines and even litigation. In order not to take things to extremes, you need to know what hot water is, hot water heat and why you need to pay for these indicators.

What is DHW in the receipt?

DHW - this designation stands for hot water supply. Its purpose is to provide apartments in apartment buildings and other residential premises hot water with an acceptable temperature, but hot water is not itself hot water, but the thermal energy that is spent on heating water to an acceptable temperature.

Experts divide hot water systems into two types:

• Central system. Here, water is heated at a thermal power plant. After that, it is distributed to the apartments of apartment buildings.
• Autonomous system. It is commonly used in private homes. The principle of operation is the same as in the central system, but here the water is heated in a boiler or boiler and is used only for the needs of one particular room.

Both systems have the same goal - to provide homeowners with hot water. In apartment buildings, a central system is usually used, but many users install a boiler in case the hot water is turned off, as has often happened in practice. An autonomous system is installed where it is not possible to connect to the central water supply. Only those consumers who use the central heating system pay for hot water supply. Users of an autonomous circuit pay for utility resources that are spent to heat the coolant - gas or electricity.

Important! Another in the column in the receipt associated with the hot water supply is the hot water supply at the ODN. Deciphering ODN - common house needs. This means that the DHW column on the ODN is the expenditure of energy for heating water used for the general needs of all residents of an apartment building.

These include:

• technical work that is performed before the heating season;
• pressure testing of the heating system, carried out after repair;
• repair work;
• heating of common areas.

hot water law

The DHW Law was adopted in 2013. Government Decree number 406 states that users central system heating companies are required to pay a two-component tariff. This suggests that the tariff was divided into two elements:

• thermal energy;
• cold water.

This is how hot water appeared in the receipt, that is, the thermal energy spent on heating cold water. Housing and communal services specialists came to the conclusion that risers and heated towel rails, which are connected to the hot water circuit, consume thermal energy to heat non-residential premises. Until 2013, this energy was not taken into account in receipts, and consumers used it for decades at no cost, since outside heating season heating of the air in the bathroom continued. Based on this, officials divided the tariff into two components, and now citizens have to pay for hot water.

Water heating equipment

The equipment that heats the liquid is a water heater. Its breakdown does not affect the tariff for hot water, but the cost of repairing equipment must be paid by users, since water heaters are part of the property of homeowners in an apartment building. The corresponding amount will appear on the receipt for the maintenance and repair of the property.

Important! This payment should be carefully considered by the owners of those apartments that do not use hot water, since their housing is equipped with autonomous system heating. Housing and communal services specialists do not always pay attention to this, simply distributing the amount for repairing a water heater among all citizens.

As a result, such apartment owners have to pay for equipment that they did not use. If you find an increase in the tariff for the repair and maintenance of property, you need to find out what it is connected with and contact the management company for recalculation if the payment is calculated incorrectly.

Component "thermal energy"

What is it - a component for a coolant? This is cold water heating. A metering device is not installed on the thermal energy component, unlike hot water. For this reason, it is impossible to calculate this indicator by the counter. How is the thermal energy for hot water calculated in this case? When calculating the payment, the following points are taken into account:

• the tariff that is set for hot water supply;
• expenses spent on the maintenance of the system;
• the cost of heat loss in the circuit;
• the costs spent on the transfer of the coolant.

Important! The calculation of the cost of hot water is carried out taking into account the volume of water used, which is measured in 1 cubic meter.

The energy charge is usually calculated based on the value of the readings of the common hot water meter and the amount of energy in the hot water. Energy is also calculated for each individual apartment. For this, water consumption data are taken, which are learned from the meter readings, and multiplied by the specific consumption of thermal energy. The received data is multiplied by the tariff. This figure is the required contribution, which is indicated in the receipt.

How to make an independent calculation

Not all users trust the settlement center, which is why the question arises of how to calculate the cost of hot water supply on your own. The resulting indicator is compared with the amount in the receipt and, based on this, a conclusion is made about the correctness of the charges.

To calculate the cost of hot water, you need to know the tariff for thermal energy. The amount is also affected by the presence or absence of a meter. If it is, then the readings are taken from the counter. In the absence of a meter, the standard for the consumption of thermal energy used to heat water is taken. Such a standard indicator is set by an energy-saving organization.

If in high-rise building an energy consumption meter is installed and the housing has a hot water meter, then the amount for hot water supply is calculated based on the data of the general house accounting and the subsequent proportional distribution of the coolant among the apartments. In the absence of a meter, the rate of energy consumption per 1 cubic meter of water and the readings of individual meters are taken.

Complaint due to incorrect invoice calculation

If, after self-calculation of the amount of contributions for hot water supply, a difference is revealed, it is necessary to contact the management company for clarification. If the employees of the organization refuse to give explanations on this matter, it is necessary to submit a written claim. Her company employees have no right to ignore. A response must be received within 13 business days.

Important! If no response was received or it is not clear from it why such a situation arose, then the citizen has the right to file a claim with the prosecutor's office or a statement of claim in court. The court will consider the case and make an appropriate objective decision. You can also contact the organizations that control the activities of the management company. Here the complaint of the subscriber will be considered and an appropriate decision will be made.

Electricity used for water heating is not a free service. The fee for it is charged on the basis of the Housing Code of the Russian Federation. Each citizen can independently calculate the amount of this payment and compare the received data with the amount in the receipt. In the event of an inaccuracy, please contact the management company. In this case, the difference will be made up if the error is acknowledged.

Every homeowner must know how to calculate hot water for its subsequent payment. The fact is that the provision of this service occurs in quantitative terms, and if the consumption of hot water is calculated incorrectly, this can result in a fairly large amount of overpayment or debt.

In addition, if, as a result of such an error, you do not pay for the hot water delivered to you on time, this may lead to its shutdown.

If you do not pay for the hot water delivered to you on time, this may lead to its shutdown.

Payment for services for the supply of hot water to the population is regulated by Decree of the Government of the Russian Federation of 05/06/2011 No. 354. According to it, it should include 2 components:

1. Providing hot water directly to residential or non-residential premises.
2. Provision of hot water for general house needs or for needs land plot, as well as auxiliary buildings located on it.

Typically, centralized hot water systems are used in cities to supply such water to apartments, communal apartments and rooms in multi-apartment residential buildings. At the same time, tariffs for hot water are set by the Federal Tariff Service, as well as its subdivisions in the regions, so if you do not know how to calculate the tariff for hot water, you can refer to the website of this body. In addition, an example of such a calculation can be provided to you at a local resource supply organization.

Hot water tariffs are set by the Federal Tariff Service

In any case, it is worth knowing that the formula for calculating the cost of hot water includes not only the tariff itself, but also other indicators. For example, if your utility company has set a two-part rate, then you will pay:

• payment for the consumption of one cubic meter of hot water;
• payment for the maintenance of the hot water system at the rate of one gigocalorie.

With a one-component tariff, only consumed cubic meters are paid, which include expenses for other needs. In addition, the approved methodology, which answers the question of how to calculate and how much a cube of hot water costs, also takes into account which category of consumers you belong to. It could be industry budget institutions or population.

A device for general house metering of hot water is used, which is installed on the basis of a decision of the general meeting of owners of residential premises

If for other categories of consumers all issues on utility bills are solved by special employees who are on the staff legal entity, then the population considers and pays for the consumption of hot water independently. At the same time, it is also entrusted with the obligation to pay the expenses for general house needs. For this purpose, a device for general house metering of hot water is used, which is installed on the basis of a decision of the general meeting of owners of residential premises.

According to a separate scheme, hot water supply is calculated if an individual boiler room is installed in the house. So, in the payments there is no line “hot water supply”, and instead of it there are 2 positions: water heating and cold water supply for hot water supply. This subtlety will need to be taken into account by all homeowners in such houses.

Payment for hot water for the population

• by counter;
• according to the general standard.

The first option is the most beneficial for the owner of the dwelling, as it allows you to pay only for the amount of hot water that he actually consumed. At the same time, every month he will need to transfer the readings of the meter to the local resource supply company. Usually it is called "Vodokanal" or "Teploenergo" and is in municipal ownership.

Payment for hot water by meter

In the second case, you have to pay based on the general standard established by the Government, taking into account the number of residents registered in a particular housing area. Usually the standard is applied when the meter is not installed in the apartment or it is broken. At the same time, as a measure to encourage the population to install metering devices, since 2015, the Government has been gradually increasing the standards by 1.6 times by 2017.

As for specific figures, for 2016 in Moscow the norm for hot water consumption was set at 166 liters per day per person. It may be different in other regions. In any case, it will be more profitable to pay on the meter, so it makes sense to install it indoors as early as possible.

Important! In addition to the standard and meter readings, the cost of hot water is also calculated taking into account the readings of a common house meter.

You can find out how to calculate one for hot water by contacting the company that provides management services for your apartment building. Generally speaking, the readings of apartment meters are subtracted from the readings of the general house metering device, and the resulting balance, based on a special formula, is divided into all tenants registered in the house.

Hot water receipts

Directly residents of apartment buildings are usually not involved in the calculation of one. Since this is the responsibility of the local housing department or HOA, a line with this indicator is specially allocated for them in the payment receipt, which will need to be paid as part of the general receipt. In the event that the amount of one, in your opinion, will be overestimated, this may be the reason for your request to recalculate it. It should do Management Company within ten days. If this does not happen, you have the right to appeal the company's actions to the Housing Inspectorate or the court.

It is also worth bearing in mind that modern technologies allow you to pay utility bills remotely or on a special schedule. This will be especially convenient if you leave your region of residence for a while or are very busy. To make payments according to the schedule, you will need to write an application to this effect at your local bank branch or set it up accordingly Personal Area on your bank's website.

In any case, try to pay the cost of hot water in full and within deadlines

Further, the necessary payment amounts will be withdrawn from your account in right time, which will allow you not to become a debtor for utility bills. In any case, try to pay the cost of hot water in full and on time.

Transfer of meter readings

As you already understood, the easiest way to calculate the consumption of hot water is to take readings from a meter installed in a residential area. This procedure must be carried out once a month. To do this, it will be necessary to write off the first 5 digits of the readings from the meter.

Calculation of hot water consumption

Based on them, you can independently calculate the consumption of hot water for yourself. To do this, subtract new readings from last month's readings. The difference you get will be your monthly expense.

If you are wondering how to calculate hot water on a receipt, then you can do this by multiplying the readings obtained using the meter by the tariff in force in your region. Such a calculation may come in handy when you have questions about the numbers indicated on the payment receipt. With claims on this account, you can often contact the resource supply company, where you are required to recalculate the hot water you consumed.

Unscheduled water meter check

After you take the readings of the hot water meter, they will need to be transferred to the resource supply organization. This can be done in several ways, for example:

• using the website of such an organization or management company;
• using special forms;
• in the office of the organization supplying you with burning water.

After transferring the readings of an individual hot water meter, you will only have to wait until you receive a receipt for its payment. If you have figured out how to calculate hot water before this time, you can double-check the amount set for you in order to avoid mistakes. At the same time, if several water meters are installed in your apartment, you will have to transfer readings from all of them.

By the way, you will need not only knowing how to count hot water, but also how to check the accuracy of the meter reading. To do this, the readings of the three red numbers available on its scale are recorded, after which approximately 30 liters of water are drained from the tap using a ten-liter bucket. In the event that a larger or smaller number is reflected on the meter, this may be a sign that the water meter requires an unscheduled check.

Internet bank for hot water payment

After an invoice is issued to you based on the testimony you have submitted, you can pay it in several ways, for example, at the Russian Post, through an Internet bank, and also using an ATM. In the event that you delay payment for more than 3 months, you may be charged a penalty fee, and hot water may be turned off. After six months, public utilities will already be able to go to court to evict you from the occupied premises.

Introduction:

The topic of calculating utility bills is one of the most difficult. For those who have not encountered the problem before, it is difficult to figure it out right away, and there seems to be no time for this.

However, let's try.

For calculations, RF GD No. 354 (procedure and methods for all occasions), RF GD No. 307 (only for heating and only until July 1, 2016, then RF GD No. 354 is valid), RF GD No. 306 (standards).

The text of the documents is complex, practically inaccessible to the mass payer. There is no clear notation physical quantities, which can confuse the reader, there are no names of physical quantities used in the calculation formulas and explanations. As if they were writing for themselves. Type we know ourselves, but the rest of us do not need to know.

And one more initial remark. Gentlemen from the Criminal Code and from the Developer often show great joy regarding the "energy efficiency" of new buildings, in particular in our area.

The essence of energy efficiency is a strict accounting of all communal resources and measures to save them. Let's see in the course of the discussion how justified such "joy".

Because we have DHW system closed, that is, non-centralized, then the corresponding section of the RF PP No. 354 (Appendix 2, Section IV) is used for calculations, when the production of public services, in this case DHW is carried out by the contractor (MC) on our ITP equipment from the common property.

Regarding this very concept of "production" of hot water supply by the contractor, we will not go into details for now. This is a separate rather "muddy" and controversial topic, who actually produces what and how.

We only note that according to RF PP No. 354, clause 54 of the Rules, it is clearly defined that the fee for the maintenance of common property (ITP equipment, where the service provider heats water for hot water supply) is charged separately. That is, "production" - operating costs for this common property are included in the payment for the maintenance and repair of common property and are not included in the calculation of payment for hot water supply.

So, what should be taken into account when calculating the DHW fee?

Total consumption of cold drinking water(via the cold water line) supplied for heating for hot water supply.

The total consumption of thermal energy taken in boilers from the heat carrier from the centralized supply of thermal energy (heating).

Everything seemed simple. I divided the total heat consumption (heating) by the total volume of cold water that was used for hot water supply and the order. Received the specific heat consumption per cubic meter of hot water.

However, in our receipts there is no accounting for the total volume of cold water and hot water separately.

And the data individual consumption for hot water and cold water cannot be used due to the systematic measurement error apartment meters. Therefore, the concept of ODN was introduced to eliminate this systematic error and to accurately calculate the total water consumption for the entire house by a common house meter.

In this sense, RF PP No. 354 is not quite correct and the campaign has long been outdated in places, when it is proposed to use the total readings of the IPU as the basis for the calculations, if there is no common house meter, but at the same time, the authors of the regulatory text completely forgot about the systematic error of the apartment IPU (dead zone IPU at low water flow rates).

According to the law "On Energy Saving ...", the first thing to be done is to install common house metering devices, and where there is no technical possibility due to the design of the house, the technical possibility must be created by reconstructing (attaching) the premises for the installation of utility metering units.

The general house accounting of communal resources is not beneficial for public utilities, and therefore the process is sabotaged. AT " muddy water» cheating is easier.

Also, we don’t have a separate accounting for the consumption of thermal energy in the ITP, which is spent on DHW heating. By at least this is not evident from the content of the information given in the receipt.

But what about the super duper energy efficient ITP? Isn't that too easy for a super duper energy efficient "space tech" ITP?

Have you installed one common cold water meter and one common heat energy meter for the entire unit and are happy like elephants?

And according to the Law, each individual house must be equipped with metering devices.

How does it differ then our ITP from the usual heating unit of the old Soviet house?

Why do we get "over the ears" every year about energy efficiency?

I'm looking for some crook - a "money pump" under an energy service contract "authoritatively" to say that we need to install metering devices to improve energy efficiency.

It is already clear to us that a comprehensive accounting of communal resources is needed.

Who prevented the installation of a two-channel heat energy meter? Was it difficult to plug in a meter to account for the consumption of make-up water for the DHW system?

And if they do exist, then why are their readings not used in calculations and not indicated in receipts?