Zentralbank Russia feedback on the incentive survey. Interview at Sberbank - what questions are asked

Not so long ago, a message appeared on the Internet about a Sberbank promotion that allows you to receive a bonus of 3,000 rubles for registering on the website of a credit institution. The offer looks tempting, but experts advise you to first familiarize yourself with the program in detail.

The essence of the action

A bonus from Sberbank of 3,000 rubles is positioned as another promotion held by credit institutions of the same name. The bonus offer is sent via SMS or displayed on banners when browsing sites on the Internet. By clicking on the ad, the user will be taken to a page containing an offer to enter a card number in order to receive 3,000 rubles for registration. Then the system offers to confirm the action by SMS.

However, employees of the credit institution claim that such an action is not carried out. Statistics show that those who succumbed to a tempting promotional offer not only did not receive money for registration, but also lost their own funds. Experts say that the bonus offer, which allows you to get 3,000 rubles for completing the registration procedure at Sberbank Online, is nothing more than another trick of scammers.

How not to become a victim of scammers?

The statistics are disappointing. People are tempted by the opportunity to make a free replenishment of an account for registering with Sberbank Online, and they easily believe scammers. Indiscretion leads to loss of money. To avoid becoming a victim of fraud, you should take into account the following tips:

  1. Verify the authenticity of ongoing promotions. Information about the current programs of Sberbank is posted on the official website of the credit institution. You can learn more about the promotion by visiting the bank's office.
  2. Study the site before entering data. Experts who analyzed the page through which fraudsters stole citizens' data found that the address of the resource where it is proposed to receive 3,000 rubles for registration differs from the official website of Sberbank. Additional columns were not clickable. The person who clicked on the advertisement could only open the page containing the data entry form. The absence of a fully functional site should make the user suspicious. It is better to refuse registration on such a resource.
  3. Contact Sberbank if you have any doubts. You can contact company representatives remotely. The bank has round-the-clock technical support. Its representatives are ready to answer any questions of users by phone.

By showing care and discretion, a person minimizes the likelihood of losing money from the account due to fraudulent actions of third parties.

18 focus groups were conducted with children and youth aged 5 to 25, 5 focus groups with parents, a number of in-depth interviews with parents and expert teachers. In addition, the study included the analysis of blogs of young people from different cities of Russia, as well as excursions (for example, in Barnaul and Saratov).

The study was conducted at the end of 2016 jointly with the Validata agency. The result was a report on the life of today's youth. The review presents such aspects of young people's lives as information processing, relationships with parents, self-perception, attitudes and values, frustrations and fears, expectations for the future.

Fact 1. Born with a button on the finger

ONLINE IS THE LEADING DIMENSION OF REALITY HERE it is easier to get to know each other, tell about yourself, look for information, buy things.
ONLINE FORMS TRENDS. The formation of trends and the adoption of role models now also take place online.

“There is now a student in every class who understands more about computer science than his computer science teacher. It didn't happen before."
“We are now following everything on social networks. You just scroll through Instagram, look, there are different bloggers there ... "

Fact 2. Born with a button on the finger

FAST ATTENTION SWITCH. The average period of concentration of a representative of generation Z at one object is 8 SECONDS.
NO TO LARGE FORMS. Information is consumed in small "snack" portions.
VISIBILITY OF INFORMATION. Icons, emoticons, and pictures often replace text.

Fact 3. There are no long-term trends

Social networks create a sense of flow in which everything changes every second.
What is fashionable today will be replaced by a new fashion tomorrow.
NO SUSTAINABLE PREFERENCES. There is no permanent loyalty to brands and styles of clothing, "must-have lists" in music or movies.


Fact 4. The conflict of generations
- Parents build partnerships with their children.
- Parents are guided by the principle "do not scold for the bad, but praise for the normal."
- Both children and parents talk about each other with tenderness and warmth.

“We praise them more. If they are problem-free, conflict-free, they seem to perform tasks, they seem to communicate normally, they should be praised so that they have some kind of incentive ... Previously, they scolded more. This is also the case in families: before they scolded more, but now they praise more.
"Don't break children over the knee..."
“They are different, we have to admit it…”

ADULTS RECOGNIZE THAT CHILDREN ARE EXCELLENT IN MANY SKILLS. Children better navigate the modern endlessly changing life.

YOUNG PEOPLE HAVE NO RESPECT FOR THE ELDERLY. Young people communicate with them freely and on an equal footing.

“We were brought up that it’s impossible, so it’s impossible. And they ask: "Why not?" Why do I have to explain this?! They are not afraid to be right, to convey their opinion, to learn. Don't be afraid to argue and ask questions.
“My tongue is very well suspended, he establishes connections very quickly, he is always called back ...”

Fact 6. Centennials are overprotected

PARENTS Pity CHILDREN. Parents take on all household responsibilities.

"THE MAIN THING IS NOT TO BREAK". Parents put minimal pressure on children

YOUNG PEOPLE ARE NOT LEARNING DECISION-MAKING SKILLS. Generation Z is not developing the skills to solve real life problems.

“They still have to settle down in modern life, but we don’t understand it and it seems we won’t be able to help them ...”
“You will send him for bread, he will buy buns ...”

“We are more developed [compared to our parents], but we don’t understand how things work, we only roughly understand how things are done…”


Fact 7. Can't live without social interaction

IT IS IMPORTANT TO BE IN CONNECTIVITY. Generation Z kids are never alone and don't like to be alone.

THE QUALITIES THAT HELP TO COMMUNICATE EASILY ARE APPRECIATED. In any company and in any situation, it is important to interact seamlessly.

“My best friend is very open, kind, positive, smiling, insanely talented, beautiful, smart and, most importantly, she is insanely funny.”

Fact 8. Confidence in one's own exclusivity.

GENERATION Z IS INSTALLED ON THEIR UNIQUENESS. Every child is unique and talented.

EVERYONE CONSIDERS HIMSELF DIFFERENT FROM THE OTHERS. Their hobbies are described as unusual, their relationship with their parents is considered better than others.

“Typical qualities of a modern young man: show-off, don’t give a damn, doesn’t think about the future, lives as he lives, everything is fine with him now, everything suits him now and that’s it, but he doesn’t think about the future. Personally, I can’t say this about myself, I like to plan everything. Maybe it was passed on from non-Russian roots ... "

Fact 9. Mainstream generation

THE ABSENCE OF ANY VERY DESIGNATED SUBCULTURES.

SIMILARITY AGAINST THE IDEA OF OWN EXCLUSIVENESS. Regardless of the city and the level of material security.

“The boys all look the same: trousers with turn-ups, haircut “shave off the sides, leave a little higher and trim the top”, watches and headphones…”
“The main word about girls now is “eyebrows”. They all do something to them…”

Fact 10. They do not see themselves as a single generation

"WE ARE ALL DIFFERENT!" They don't see what they have in common.

EVERYONE IS FREE TO DO WHAT YOU WANT. Hobbies, hobbies, music, cinema are not perceived as markers of "friend or foe".

Fact 11. The model of gradual movement to success is damaged

THERE IS NO SURE THAT GRADUAL EFFORT WILL LEAD TO THE GOAL. The history of Russia in recent years has shown Generation Z that things can go wrong.

SUCCESS CAN BE EASY AND QUICK. Numerous online media articles tell stories of sudden and meteoric success.

“It is better to live for today and not make global plans for the future. How can you know, maybe a plane will not fly into your house, as in the book “Empire of Angels” ... "
“It happens that you studied for fives and come to work to get a job with a classmate who studied for twos ...”

Fact 12. Quiet resistance vs open rebellion

GENERATION Z DOES NOT LOOK FOR DESTRUCTION AND VALUES PEACE. They do not openly rebel, do not stage coups, and try to formally follow the rules.

THEY DO WHAT THEY CONSIDER IS RIGHT THEM. Parents are not informed, demonstrating obedience and conformism.

“I have a good relationship with my parents, trusting. But I do not tell them everything, I protect them. Why would they need to know about something if they didn't agree with it? Only in vain will they be upset and worry ... "
“... they are afraid to offer something new, they try to offer something from the old, they are afraid to make mistakes. We made mistakes, but we did it, but they didn’t.”

Fact 13. Lack of gender equality

TRADITIONAL VIEW ON GENDER INTERACTION. Girls should be modest, take care of the house and raise children, young people should provide for their families.

ADVANCED GIRLS ARE SELFISH. It is difficult with them and you constantly need to prove that you are worth something.

THE EXPECTED AGE OF MARRIAGE AND THE BIRTH OF CHILDREN IS POSTPONED TO 25-27 YEARS.

“A man should be strict, with a core, but with his girlfriend he should be soft. I can’t imagine that I’m sitting at home with the children, and my wife earns money, this is moral castration for me.”


Fact 14. The main thing is to find your way

ATTITUDE TO SEARCH YOURSELF IS FORMULATED BY PARENTS AND TEACHERS.

IT IS ACTIVELY BROADCASTED THROUGH MASS CULTURE AND THE INTERNET.

“Children learn from all kinds of economics, then they leave. One went to the cinema after HSE, the other will generally play drums after graduating from NES and HSE. I have a girl, she rushed about for a long time, she was going to the psychology faculty, but there is no serious desire there. Because she is an actress, I orient her to this. I tell her all the time: “Maybe you won’t grow up to be a great actress, but this is what you love very much, this is yours.”

Fact 15. Installation on hedonism

THE MAIN REQUEST FROM LIFE IS TO BE HAPPY. Enjoying life, getting pleasure from it, the value of every moment and self-love.

YOU CAN BECOME HAPPY ONLY IF YOU FIND YOUR WAY.

DIFFICULTIES MEAN THAT THE PATH IS CHOSEN WRONG.

“Mine wanted to be an archaeologist. I thought it was all about interesting finds and discoveries. And then I realized that most of the work is to sit in the archives and study and find something, and immediately got sick of it. ”
“If I read this in 20 years, I would like to ask myself: am I satisfied with my life? I advise myself to enjoy life and go to my goal.

Fact 16. Happiness is success

SUCCESS IS NOT MEASURED BY WEALTH AND STATUS, BUT BY LIFE VARIETY AND PLEASURE.

ONLY THE CORRECTLY CHOSEN YOUR WAY CAN LEAD TO SUCCESS.

“Success is when you enjoy life, no matter what you do, you have harmony in your soul, if you work for 20 thousand, but at the same time you are happy, there are no conflicts inside, you are a successful person.”
“Success is definitely not what they mean by this concept - a lot of money, work, for me this is nonsense. You don't need a lot of money to be happy. I think it's family, favorite work, hobbies, friends."

Fact 17. Self-development is fashionable

CENTENIALS CONSTANTLY TALK ABOUT "SELF DEVELOPMENT" AND "SELF IMPROVEMENT".

SELF-DEVELOPMENT IS CONSIDERED ANY HOBBIES, ANY ACTIVITY "AT WISH". Traveling, music or art, going to the cinema or theater, interest in history or photography.

“Now it’s fashionable to go somewhere, develop, people with an active position attract…”
“I looked here, people who understand have gathered here, someone graduated from the music school, this gives a huge platform for development, someone is involved in football, a person does not degrade, I know I have a friend like that, he does not degrade. The person is comprehensively developed.

Fact 18. Life is good when it is varied.

LIFE SHOULD BE DIFFERENT. Life must combine work, family, hobbies, travel, communication with friends, otherwise life seems boring, and a person “degrades”.

YOU MUST TRY DIFFERENT. Then life is “more interesting”, and it is easier to find “find your own way”.

“You decided to travel, you found something new for yourself, it dawned on you that this path that you briefly walked along is yours, if you continue along it, you will have a happier life than if you stay in the same place where they were born. What happened before is commonplace, it is unlikely that you will live happily if you initially did not like something.

Fact 19. Work should be fun

THE WORDS "CAREER" AND "PRESTIGE JOB" ARE VERY DON'T SOUND.

YOUNG PEOPLE ARE NOT READY TO WORK.

WORK SHOULD BRING PLEASURE, INCOME AND DO NOT TAKE LONG TIME.

“You know, I want to advise you not to stay at work until late and not pay too much attention to it, because this is not as important as raising your children with your wife.”
“The ideal job should take part of the time, there is free time for the family. A good salary - enough for everyday life, not very much.

Fact 20. Installation on individualism

DO NOT THINK ABOUT CHANGE THE WORLD OR HUMANITY.

FIRST OF ALL, THEY WANT TO MAKE COMFORTABLE LIFE AND THE LIFE OF THEIR LOVED.

“I think it’s stupid to do charity work now. If you have time to go and wash the windows in some orphanage, it is better to spend this time on yourself and self-development in order to earn more money later. And then in the future you will be able, for example, to buy toys for a whole orphanage.”

Fact 21. Passionately want recognition

EXPECT PRAISE FOR ANY ACTION AND IN ADULTS LIFE.

RECOGNITION SHOULD LEAD TO SOCIAL POPULARITY. At work, among friends, on social networks.

“We live differently, we go to see and take pictures so that others appreciate and envy, but before we went somewhere just to relax.”
“A sign of success is a Wikipedia page.”

Fact 22. Fashionable to be smart.

BE ABLE TO ESTABLISH SOCIAL RELATIONSHIPS.

KEEP TALKING ON DIFFERENT TOPICS.

BE NON-BORING.

“A smart girl is one with whom it is interesting to talk on various topics: about studying, about traveling, about everything, there are many topics for conversation.”
“Smart is smart. He may study poorly, but if he is smart, knows how to communicate, it will be good.”

Fact 23. Apologia for family values

AMONG YOUTH IT IS COMMON TO STATE THAT THEY LOVE THEIR FAMILY, LOVE THEIR PARENTS.

A SUCCESSFUL FAMILY LIFE IS A SIGN OF WEALTH AND, IN THE END, HAPPINESS.

CREATING A GOOD FAMILY IS A MORE IMPORTANT GOAL THAN PROFESSIONAL REALIZATION.

“I see that my parents will be my most reliable support all my life, mom and dad are the people I can really rely on.”


Fact 24. Fear of disappointing parents

POSITIVE PRESSURE. A parenting model that emphasizes encouragement and “belief in the child” turns out to be “positive pressure” for young people.

FEAR OF NOT JUSTIFYING YOUR HOPES.

“I’m afraid that my parents will treat me differently than they used to or now. Now they treat me well, but I'm afraid that they will treat me badly ... And I have this: dad looks at me, says: you're done, I believe in you, continue the same way. And it's not easy."

Fact 25. The wrong choice is a disaster

"THE RIGHT CHOICE" BECOMES ALMOST A MATTER OF LIFE OR DEATH. You can’t make a mistake, because then happiness is under threat, which means a sense of success.

FEAR OF IRREVERSIBILITY OF THE CHOICE MADE. Centenials think that with an abundance of roads and forks, you can go only one and only once.

“Suddenly you don’t justify your hopes: did you make the right choice, we are now choosing a profession, then you finish your studies and you understand, either you made the right choice, or that it’s not yours.”
“The ideal future is if I realized that I made the right choice.”

Fact 26. Freedom of choice is not a help, but a difficulty.

PARENTS DO NOT HELP IN CHOOSE THE PATH. They refuse to take responsibility, because they themselves do not know “how to do it right” and are afraid of reproaches in the future.

YOUNG PEOPLE FEEL CONFUSED WHEN THERE IS A CHOICE. There are no clear guidelines, and the path of parents seems to be a routine and monotony.

“We are a confused generation. Previously, parents were strict, but this is the most positive severity: they suggested how it should be, they listened to them. Yes, and now you're standing at a crossroads, you don't know where to go. Freedom itself proved to be a limitation.”

Fact 27. Fear of "ordinary" life.

FEAR THAT ADULT LIFE WILL BE SINGLE. Ordinary, without bright impressions.

INABILITY TO SEE JOY IN EVERYDAY. Life without spontaneity and intense experiences cannot be interesting.

“I’m still afraid of routine, everyday life, everyday life, when you lose track of time. Everything will pass and you will not notice.
“I'm afraid to grow up in the bad sense of the word and become a bore. The man came home from work, went to the store, slept and went to work. The love of life, joy and fun are lost.”

Fact 28. Fear of loneliness and social inadequacy

AN IDEAL FUTURE IS FAMILY AND FRIENDS.
TO BE "SINGLE" IS A FAILURE AND LOST OUT OF SOCIETY. Loneliness does not mean independence and freedom.

“People look at me with horror and do not understand me. It scares me. I could live alone or with only one person, but, of course, I would like to be in society, without this it will not be possible to live fully.
“I don’t like my poor ability to interact with people. This means the inability to maintain a conversation, to get to know each other, to maintain existing relationships.


Fact 29. Minimum planning horizon

THE REMOTE FUTURE SEEMS INCOMPLETE AND TERRIBLE.

SHORT PLANNING HORIZON. The planning horizon only works if there is an absolutely clear goal: finish school, pass exams, graduate from university.

“The future is not something we think about very much. We begin to think - it becomes kind of scary, and interesting too. It’s scary that you won’t justify your hopes, the hopes of your parents, that you will suddenly be left without a job.
“Plan for a day - yes, but a plan for a year, two, three, ten years - no. There are approximate guidelines - the chosen university, specialty.

Fact 30. The main expectations from the future are comfort and tranquility

SET UNAMIBIOUS GOALS IN ORDER TO NOT BE DISAPPOINTED.
EXPECTATIONS FOR THE FUTURE - "SAFE CHOICE". "Normal life", "simple happiness", comfort, well-being, tranquility, family.

“I want ordinary female happiness) a family, a house by the pond so that children run around it) so as not to need anything) but I don’t need too much either) so that my parents are healthy and proud of this happiness.”
“They are all burgher-minded: they want a normal life, normal money, normal travel.”

Where to interact

Advertising and information for young people should be shifted to the Internet; it is necessary to look for your agents of influence, your bloggers: not only in the already traditional VKontakte, Facebook, but also in Instagram, YouTube and other emerging networks. It must be remembered that young people go online from everywhere: mainly from mobile devices, and not from computers. This must be taken into account when developing applications and placing ads, it is necessary to take into account the age differentiation of social networks in order to correctly “catch” the target audience.

How to interact

When communicating with today's youth, it is better to show rather than tell.
To keep the attention of centennials you need to:
do not overload them with large amounts of information - it should be immediately clear and "catchy";
it is preferable to present information in a clear visual form;
use simple informal language, but do not try to "fake" slang;
involve them in active "practical" interaction (games, correspondence-comments).
When thinking about use in communication, you need to focus on the “average” person. If you use affiliate programs with brands / celebrities, you need to constantly monitor their relevance and update them regularly.

What should I say:

It is useless to appeal to authority, age, experience, tradition and time-tested communication with centennials.
The only way to interact with them, to convince them: to explain, discuss and give arguments.
In communication now it is not necessary to appeal to a career and career success and, in general, to ambitious goals that are achieved through hard work à should be referred to pleasure and happiness.
You should not promise a bright and wonderful future: it is abstract and not very much believed in.
You should not use references to the conflict of generations, teenage rebellion - this is not relevant.
It makes no sense to appeal now to generational values: they are not reflected, they do not exist in the minds of young people.

What to offer

You can offer young people to try themselves in different areas: master classes, trainings, seminars, etc.
You can offer young people comprehensive career guidance programs - such as Kidzania for teenagers and adults.
There is a possibility that this generation will seek alternative employment patterns. Therefore, it makes sense to think about special offers/products for freelancers/remote workers. It is worth helping young people achieve short-term goals, for example, for a year.

If you are interested in how to pass an interview at Sberbank, it means that you have already become eager to work in the largest financial institution in the country. What qualities are important for a future employee of this company to have? Is it difficult to get a job at Sberbank? Is it good to work there? How does an interview usually go? We will try to answer these questions in detail.

Why do many specialists strive to get a position at Sberbank?

The financial corporation currently employs more than 260 thousand employees. Several million specialists worked at Sberbank earlier. Now many applicants for the positions of cashiers, tellers, credit officers, managers, lawyers are knocking on the doors of personnel services. Both students of economic universities who have not yet received a diploma of higher education, and specialists with solid work experience in commercial organizations are concerned about the question of how to get a job at Sberbank. Why?

There are good reasons for this:

1. Sberbank has a fairly high level of wages.

The starting salary for the probationary period is likely to be low. But the longer you work in this company, the more bonuses, bonuses and benefits you get. Therefore, qualified employees stay at Sberbank for a long time. When asking questions to the employer, ask how much your salary will be at the initial stage, and what are the prospects for increasing your monthly income in 1-2 years.

2. The largest bank in the country complies with labor laws.

Official salary, credited to a plastic card. Sick leave, holidays, medical insurance, pension contributions are fully paid. Bonuses are calculated according to an algorithm known to each employee.

3. Work operations are clearly regulated.

Sberbank has developed detailed instructions on what steps an employee should take in any situation. The standards of customer service, the algorithms of actions in the implementation of banking operations, the rules for cooperation between departments are clearly spelled out.

4. Each employee of Sberbank is responsible only for his own area.

You will perform only those duties that are prescribed in the job description and internal work regulations.

5. The largest bank in Russia has a strong system of internal corporate training.

Seminars and trainings for employees are regularly held. Before you get the right to perform certain operations, you must pass tests without fail.

In the labor market, Sberbank is deservedly called a "forge of personnel." Many employees of the company came to work in it from the student's bench and turned into highly qualified specialists. Once they, like you, racked their brains on how to pass an interview at Sberbank.

Corporate culture

Describing the benefits that work at Sberbank gives, it is worth talking separately about the code of communication adopted among employees. Employees of the company consider themselves one big family. Sberbank often hosts holidays, beauty contests, intellectual games, creative evenings, KVN. Special groups of responsible employees are preparing activities aimed at promoting a healthy lifestyle.

One of the bank's most famous social projects is the Green Marathon. Every spring, more than 30,000 Sber employees, as well as city dwellers, adherents of sports and a healthy lifestyle, gather to make a 4.2 km race. The bank's management encourages informal relationships between employees, thanks to which the team becomes more cohesive. You will most likely be able to make many useful connections among the employees of the organization.

What are the employees of the largest financial organization in the country dissatisfied with?

  1. The volume of work is very large and, as a rule, does not fit into the framework of an 8-hour day. Most employees in positions of responsibility work 10-12 hours a day. Many come to work on legal weekends.
  2. Sberbank cannot be called a democratic organization. It is not customary to discuss and challenge the requirements of the management. Employees are treated strictly: much more often criticized and punished than praised and encouraged. Not everyone can withstand a large number of "pokes and slaps".
  3. Work in Sberbank, as a rule, is not to the liking of creative individuals. Stacks of papers the size of a man and endless columns of numbers bore many people. More often here you have to do what you are ordered, and not what you think is necessary.
  4. Work in the largest bank in the country is worn out, often in emergency mode. Many operations are carried out in a hurry. It is not uncommon for employees to perform multiple tasks at the same time.
  5. The degree of responsibility is very high. Since Sberbank is the country's key financial institution, the scale of its activities is enormous. You will be responsible for large sums of money and serious corporate transactions. Any wrong step can be very costly.
  6. In real life, it is quite difficult to comply with all the rules and constantly changing requirements of Sberbank. Many people think that for this you need to be a robot.
  7. The company has a very strict dress code. If you're applying for a position in customer service, be prepared to dress up in black bottoms and white tops every day.

What qualities are especially important for a Sberbank employee?

To pass an interview for a job in the largest financial organization in the country, it is important to discover the following qualities in yourself and demonstrate to interviewers:

  1. Workaholism. Work for a job seeker in Sberbank should be in the first place. You need to be ready and love to "work hard." In the largest bank in the country, it is not customary to demonstrate that family or leisure are of higher importance to you than the interests of the corporation.
  2. Stress tolerance. The requirements for Sberbank employees are very high. You need to absorb large amounts of information in short periods of time, keep long lists of tasks for the day, week and month in your head. Working at Sberbank is quite difficult. At the interview, it is important to prove to the employer that you feel calm and confident in difficult situations.
  3. Teamwork skills. In Sberbank, many sectors and departments are interconnected in "chains" and depend on each other. So, for example, the teller will not make a large payment without the participation of the controller. And the loan officer, before issuing a loan to a client, is obliged to coordinate the agreement with the legal service and the security department. To perform any operation will require the participation of at least three to four specialists. Therefore, the interview with the employer will be structured in such a way as to test your ability to negotiate, clearly plan your actions and be ready to adapt to clients and colleagues.
  4. Accuracy. Working at Sberbank, you will be dealing with large volumes of documents. In order not to get lost in the abundance of papers and computer files, it will be necessary to clearly systematize their flow. If you are pedantic, accustomed to maintaining order in documents and things, then working with information in a bank will not be difficult for you.
  5. Customer focus. Does the potential position involve interacting with visitors to the operating rooms? In this case, you must be able to serve them. For many clients, it is still quite difficult to work with Sberbank. Some transactions are slow and require a large number of documents. Clients are anxious and worried. They need to be able to support, reassure, competently inform about the current situation.
  6. Energy. In Sberbank, it’s good to work with “high-speed” employees. You must be able to walk quickly, switch easily from one activity to another, quickly prepare documents, and also master techniques that speed up the workflow.

How to successfully pass a job interview at Sberbank?

  1. Find reputable people who can recommend you. It is quite possible that they will be found among the current employees of Sberbank. Maybe one of the regular customers of the company will “say a word” about your person. Letters of recommendation from former employers will also help you get a job at Sberbank. If a well-known person vouches for your professional competence and integrity, you will no longer be a candidate "from the street".
  2. Pay close attention to the dress code. Give preference to a strict monochromatic business suit and neat shoes with a closed toe. Ideal for an interview would be a white top - black bottom style. By choosing this image, you will become a little “ours” for the interviewers.
  3. Take a hardcover notebook and a pen with you. You will be able to write down important information, as well as demonstrate a professional approach to a matter such as an interview with an employer.
  4. First, read all the available materials that teach you how to pass an interview at Sberbank. This will help you feel more confident.
  5. Try to eliminate slang words from your speech if you are used to using them. Refuse also diminutive forms of nouns.
  6. Use the politeness formulas “thank you”, “please”, “nice to meet you” more often. Address interviewers by their first and last name.

The corporate culture of Sberbank makes special demands on women's business style. Therefore, ladies going for an interview should pay attention to the following details of appearance:

  • Choose a strict and straight skirt. Its length should be no lower and no higher than 10 cm from the knee.
  • The face should be refreshed with a light “natural” make-up that hides skin imperfections.
  • It is better to wear stockings on your feet even in the hot season.
  • You can add elegance to your look with two or three pieces of jewelry or costume jewelry. They should be small, discreet and graceful. Ideally, small earrings, one ring and a watch are suitable for an interview at Sberbank.
  • It is important to process and varnish nails in a natural shade.
  • It is better to put your hair in a neat hairstyle that matches the business style.

Interviewing: What questions are asked?

To achieve your goal, you will take several "entrance exams". Each applicant passes, having appeared at Sberbank, an interview. The questions differ depending on which employee is conducting the interview.

Stage 1. Interview with a representative of the personnel department.

The recruiter will assess your compliance with the stated requirements of the vacancy, ask questions about education and work experience. Also get ready to tell why you want to work at Sberbank and for what reason you are going to leave your previous job. At this stage, it is important to emphasize that you have long dreamed of becoming a full member of the team of the largest financial organization in the country. Make it clear to the interviewer that you have heard a lot about Sberbank from friends, read publications in the media, and therefore are well aware of the company's mission and its values. Explain that in your opinion this is where you can realize your potential and seriously grow professionally. Confirm that you plan to work at Sberbank for at least 10 years and wish to gradually take the position of head of a sector or department.

Stage 2. Psychological testing.

You will most likely be asked to answer a series of questions in writing. As you prepare for this phase of the interview, try to recognize yourself in advance as a person who is infinitely dedicated. Sberbank interviewers will definitely test your ability to communicate with clients and resolve conflicts. Many questions will be about honesty and a positive attitude towards problems.

Stage 3. Interview with the head of the relevant department.

At this stage, Sberbank will evaluate your professional knowledge and skills. So, applicants for the position of an accountant will be asked questions on accounting. Candidates for credit analysts will have to demonstrate their ability to collect information about potential borrowers, "read" the financial statements of enterprises, and check the solvency of customers. If you like the head of the department, then with a high degree of probability you will be accepted.

Stage 4. Interview with the security service.

Be prepared for a lot of "personal" questions. Interviewers will ask where your spouse or spouse, parents, brothers, sisters live and work. You may have to provide information about the property status of the family: what valuables do you own, where do you live, do you have a car? Be prepared to answer honestly and in as much detail as possible. Most likely, you will be asked to sign a consent to the processing of personal data before the interview. Candidates with a dubious reputation cannot be trusted with actions with money and information from Sberbank - the danger of financial scams is too high. Therefore, it is important for the security service to make sure that you are a conscientious worker, “clean in hand”, do not have a criminal record.

Final approval of the candidate by the personnel committee

Some positions will require interviews with key executives in the branch where you plan to apply for a job. Many questions will be repeated here. If you have already successfully passed the interview with the head of the relevant department, this collective interview will be a formality.

Registration for work

Most likely, after the "entrance tests", you will not be invited to immediately begin the service. Some time (up to one month) will take formalities. Get ready to call up various responsible employees of Sberbank, arrange a meeting time. At the end of each conversation or briefing, you will receive another signature in the "bypass sheet". Stock up on patience. Only when the “bypass sheet” is completely filled out, the personnel service will prepare a package of documents for employment.

Conclusion

We tried to most fully answer the question of how to pass an interview at Sberbank. What else is important to mention? Although specialists with work experience are valued primarily in the labor market, Sberbank is perhaps one of those organizations that are able to forgive applicants for the lack of any experience. Many students of economic higher education institutions, who do their internships here, become full members of the team without having received a diploma of higher education.

Working at Sberbank, you can gain valuable professional skills and significantly broaden your horizons. Even one year spent in this corporation becomes a big step towards new heights for competent careerists. Sberbank nurtures diligence and purposefulness in its employees.

The Russian "Sberbank" is the most popular bank in the country. Its services are used by almost every second resident of Russia, and the reason for this is quite favorable service conditions for certain categories of people, the country's largest network of branches, as well as ATMs at almost every step, even though many of them often turn out to be inoperative. All these advantages and huge responsibility in the face of tens of millions of Russians does not at all prevent him from refusing to issue personal money to citizens of the Russian Federation.

The story began with the fact that in 2015, one of the inhabitants of Russia received 56 million rubles on his account. The origin of this money is not specified, but the very fact that Sberbank accepted them for safekeeping is important. After that, immediately after receiving the funds, the client tried to cash out the entire amount, that is, to receive cash, but it was at this moment that the credit institution had questions about the origin of the funds, so he was forcibly required to provide documents confirming the legitimacy of the money.

Instead, the Russian transferred all 56 million rubles to several fixed-term deposits, after the expiration of which he again tried to withdraw money, but this time he was refused this. As a result, a dissatisfied client of Sberbank appealed to the Supreme Court demanding that the largest Russian bank give him his money. Just the other day, litigation on this issue was completed, and their result was that the Russian judicial system sided with the credit institution.

From all this it follows that any bank in Russia, including Sberbank, has the right at any time to demand an explanation of the legality of funds, since otherwise it will refuse to cash them out. Moreover, it follows from the decision of the Supreme Court of the Russian Federation that a credit institution is not obliged to issue money to a client in exactly the form that he needs, therefore the bank has the right to decide how to issue money to him - in cash or non-cash.

It turns out that all clients of Sberbank in Russia have stopped issuing their own money, and it seems to be legal. If the bank requires supporting documents, and the Russian does not provide them, or if they are not convincing enough, then it will not work to cash out the funds in the bank account. As a result, they will have to be transferred to another bank, and from the amount of 56 million rubles, the commission can reach 500,000 rubles or even more impressive amount of money, since any banking organization tries to earn commissions with all available means.

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